Archives: Replies

Hello Jefferey, You can of course zoom in the map to see the seats in larger size. 

What map size would you like to see and what seat size? You mentioned tripple 15×15, so 45×45?

Hello Nathan, sorry for the delay and we have gone ahead and refunded you for both the addons in the order. and the subscription is also cancelled now.

When it comes to processing payments, we have to use some kind of a payment processor and woocommerce allows us to create that platform gap. We hope you will find a solution that best fit your comfort levels! 

Kind Regards!

Thank you Artem! 

I’m trying to reproduce this list look (attached) and I’m basically copying and pasting the shortcode noted but it keeps coming out like this, https://regenttheatre.com/list/
How can I make it look like the list below.

We agree with you Shervin. But the issue we can not replicate on our end. It is only happening in your website for some reason. We did several tests and always purchased seats get marked as unavailable. 

And I 100% agree it is not fair to have you test these codes while you have a live event running at the moment. We were trying to see how we can stop people fighting for the same seat for your events. 

Ok so we do not have access to your website, to edit code. And we can not replicate this issue on our end. 

>>We had to remove it as it won’t let any available seats be added any more.<<

If this was happening, that means those seats were no longer available AKA someone bought those seats and they are still showing as available. With that code, if somsone did not buy the exact seat (matching seat slug) then only another person can buy that seat.

Sorry off course it worked… I was not thinking! It was a CSS code so 🙂 

All done! Thanks!

Did not work, showed like this.
The old code is this: [add_eventon show_et_ft_img=’yes’ jumper=”yes” jumper_offset=”2″]

and all is good with that and exactlly as I want it except for the bottom image must be deleted.

Thanks, we can close this now – I do that!

Thanks for all help!

The same as on the screenshot:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/08/06141636/Screenshot-2025-08-06-at-23.16.15.jpg

#ev_releated { display: none !important; }

Hello,

Please replace the previous code with this one:

.eventon_list_event .evo_metarow_locImg { display: none !important; }