I found the answer by going to https://demo.myeventon.com/ in the end.
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Replies for tickets on suppota
Reply to: tickets(397328)
Kindly update to the latest version 2.5.8 — should resolve this.
https://docs.myeventon.com/documentations/au-changelog/
Reply to: tickets(396099)
Reply to: tickets(398038)
Hello, please try:
Username: nataliefaunch
Pw: 0lJTr$fAbuJxR3ev
Reply to: tickets(398036)
Hi,
I don’t have any issues with the old version. The problem is that the WP plugin keeps asking for an update that doesn’t go through, and it tells me to proceed via FTP. However, the version available on Envato Market is still the old one.
Anyway, thank you — we’ll wait for the new version.
Reply to: tickets(398025)
Thank you so much. That fixed it. Will the next plugin update get this patch or will updating override the fix?
Reply to: tickets(398074)
I have tested for plugin and theme conflicts – issue persists on Twenty Twenty Five with only EventOn plugins/extensions and WooCommerce enabled. Note that this was working recently, so I’m thinking an update must have broken something. Please advise as soon as possible, as the client is unable to sell their daily tickets until this is resolved.
Reply to: tickets(398031)
Thank you. That got it going again.
Reply to: tickets(398030)
Ah ok, so I thought I would have to buy all new licences for the plugin and the addons ?
Reply to: tickets(398021)
i don’t have access to FTP Files
