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Please send us wp-admin access to your site as a private message for us to further assist your situation.

in myeventon>>>>tickets

look for Default event ticket stop selling time base 

use the drop down to select – event end time instead of start time

at least that will open up ticketing

That did help but ever since we updated eventon and added the new plugin it has stopped allowing us to sell tickets events on the day of. This is debilitating for the business as much of our purchases come same day. We really need this fixed ASAP.

 

 

I have created a login

www.the1905.org/login

login: eventon-helpdesk

password:  a5reV&EmVeVfeuCOjcPVAm#l

 

But today it’s duplicating them again.

No duplications on our test site:

How can we recreate this issue?

Ashan,

This doesn’t seem to be available:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_2

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/post.php?post=29701&action=edit

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/03/01071842/Final-Adult.csv

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please take a look at available Hooks & Actions:

https://docs.myeventon.com/documentations/hooks-actions-filters/

You can also hook to Event Top:

https://docs.myeventon.com/documentations/hook-eventtop/