Archives: Replies

themeforest handles the refunds for the pro version (as they process the payments)

I’l get Ashan to check the emails you have provided

username and password didn’t work for us to check your settings

if you look at this page speed breakdown

https://gtmetrix.com/reports/www.shop-channel.online/jmblAchY/

your slider is causing the most issues

eventon doesn’t get a mention in the high warnings

The add-on I purchased was “Weekly View”. However, I have been looking in bank/paypal statement but I could not find trace of the plugin being purchased. Also, My password vault have no rememberance of your site https://www.myeventon.com, maybe I did not purchase the add-on

Would you mind checking the order based on these email:

• contact@samurai.mu
• contact@davidgaillard.com
• david.gaillard@samurai.mu
• payment@davidgaillard.com

And the username: DavidGaillard

If you find nothing, then only refund the pro plugin, sorry for the confusion

Thanks

Hi,

I did purchase your plugin on themeforest.

My themeforest account  registered email  is : contact@davidgaillard.com

Here are the details:

• Licensee: David Gaillard
• Item Title : EventON – WordPress Virtual Event Calendar Plugin
• Item URL: https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017
• Item ID: 1211017Item
• Purchase Code: b44e23fc-97a9-438e-b3e6-1b68d4e5d87e

 

Thanks

Hello,

Please try updating manually. Also make sure that your add-on subscription is renewed.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Update EventON to 4.0.2, then go to EventON Settings > Event Top > Select Default Calendar EventTop Style: Clear with left border colors and gaps.

Also for Tile Design please make sure to replace tile_style=”1″ with tile_style=”2″ in the shortcode.

Ok.
I purchased the plugins anyway. I just needed the DAILY view.
But now i’m stuck with a main plugin failed auto update !
Very sad. The update process used to be clear, do you consider to reactivate the “auto update” system anytime soon ? A full backup of a multisite is such a pain…
Thx

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

http://demo.myeventon.com/tile-event-list/ page shows a regular Event Lists shortcode without add-ons.

I couldn’t find a way to make a link for ‘See next 12 event’ or so, a pagination < << 1 – 2 – 3 >> > eg.

You need to use Event Lists: Ext with added event_count_list=”yes” show_limit=”yes”:

[add_eventon_el number_of_months=”12″ event_count=”12″ event_count_list=”yes” hide_empty_months=”yes” tiles=”yes” tile_bg=”1″ event_count_list=”yes” show_limit=”yes” show_limit_ajax=”yes”]