Archives: Replies

Hello, I found where the line of code is. It’s fixed now. Thank you!

Hello,

According to the error messages 650MB isn’t enough. It tries to allocate 680MB so you need to increase it to 700MB minimum.

Please also make sure that your server actually has enough memory and you, from your end, can increase it (in some cases only the hosting provider can do so).

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Could you remove this part of the code:

It should be located in wp-custom-css.

Hello, i had to backup before the update, so i did a restore and repeat the update. I did something wrong the first time, because now i have everything activated.

But i still have the problem of the log in in your website. In this helpdesk i can log in, but no in the other.

Thank you,

No worries Claudia, we are happy to help 🙂

If you have any other questions, please feel free to create a new ticket.

Thanl you, sometimes it isnt easy with people like me…

Hi Rita,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

You are welcome. If you have any other questions, please feel free to create a new ticket.