Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
RSS Feed add-on produces this kind of link where you can see all events available:
https://dev2.myeventon.com/evofeed
Could you elaborate more about how is your file should be compatible with RSS Feed add-on?
Your shortcode on our test site:
https://dev2.myeventon.com/test-1041/
When I check the shortcode on your website it has span element around it:
<p><span class=”Y2IQFc” lang=”en”>[add_eventon_fc eventtop_style =”2″ show_et_ft_img =”yes” event_type_2=”NOT-451″]</span></p>
Is this how it supposed to be? Could you let us know?
I believe that quotes are wrong. Please copy the shortcode from this page:
https://grabenhalle.diexperten.ch/test-2/
Hello,
Maybe we need to click one something? When you open the page do you click somewhere?
Where do I add that?
Hello,
Could you create a clone with updated EventON, so we can compare both versions?
The same issues aren’t on your dev site – can you please check my dev site and get back to me regarding this?
This one is also the same site with the Sub Heading not saving. While you are in there can you also check this issue for me please?
I disabled all other plugins and switched the theme. All errors are gone. Could you try enabling plugins one by one to figure out which one causes the issue? Please start with switching the theme.
Ashan,
The same on dev2:
https://dev2.myeventon.com/events/rsvp-3/
Try finding “asd@gmail.com”. It’s going to throw admin-ajax.php error.
On dev2 also nothing happens when I try to change my RSVP. But tried in different browser as a guest and it was opening the modal window.