Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
We did it for the text visibility. Please use this CSS code to remove it:
.evoslider.ajde_evcal_calendar.ss_imgbg .evoet_cx .evoet_time_expand .evo_tz_time, .evoslider.ajde_evcal_calendar.ss_imgbg .evoet_cx .evoet_title, .evoslider.ajde_evcal_calendar.ss_imgbg .evoet_cx .evoet_subtitle { text-shadow: none !important; }
Hey Artem – I will work with the developer on the second question and get back to you.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Hello,
Could you tell us your current versions of both instances?
And if you disable both, can you delete one of them? Have you tried just remove the folder itself?
Ashan,
The same on dev2:
https://dev2.myeventon.com/test-1038/
Hello,
It seems there is an issue with load_fullmonth.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
In order for autocomplete to work, you need to select any option in “Select relevent auto complete ticket order type”.
If you are going to select “Auto complete regardless of payment status”, EventON isn’t going to take into consideration if any payment went through and so on.
Hi, I found that the problem was a fault of ux_val=”4a”, which for some reason does not work properly any longer. I resolved by changing to ux_val=”2″. Thank you anyway!
Hello,
Could you elaborate more? After I changed event’s title, it changed the product as well:
https://tacomagardenclub.org/wp-admin/post.php?post=5482&action=edit