I have disabled all the plugins. It is still taking too long. It doesn’t open on edit
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Reply to: tickets(261364)
when saving that page I get the folowing error
An error has occurred while saving your page. Various problems can cause a save to fail, such as a lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try saving again by clicking Try Again, or you can download a backup of your unsaved page by clicking Download Backup. Backups can be restored using the portability system while next editing your page.
Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.
Lastly, it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict.
Now the shortcode has many errors in it which will add to the requests i did try to fix them but i can’t save it
please try Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.
and read this https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/
Reply to: tickets(261258)
see video below
Reply to: tickets(260798)
Do you have any featured events in December?
Could you try replacing your shortcode with
[add_eventon_list number_of_months=”12″ hide_empty_months=”yes” tiles=”yes” tile_bg=”1″ tile_style=”1″ exp_so=”yes” show_year=”yes” show_limit_ajax=”yes” ft_event_priority=”yes”]
Reply to: tickets(261345)
Hello,
Please add
ux_val=”3″
to your shortcodes.
Reply to: tickets(261346)
Hello,
Please try adding
sheader=”New Subtitle”
to the shortcode.
Reply to: tickets(261316)
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Reply to: tickets(259596)
Ok I disabled WP_DEBUG. I wrote that to make sure that you know that WP_DEBUG was enabled and is working, if you don’t respond.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Reply to: tickets(261253)
Reply to: tickets(261253)
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
