Replies for tickets on suppota
Hello,
Thanks for the clarification. For the main plugin, you will have to contact Codecanyon. For the addons, I have escalated the ticket to Ashan and he will take a look and get back to you. Please allow some time for him to get back to you. Thanks for your patience!
I did all what you suggested but still same.
Maybe I should add eventtop_style=”0″ for each event.
Where can I add that code? Can you let me know how to?
its different for each site
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Hi again,
No. I don’t wanna change/touch anything. I just want the layout to stay the same after updating the plugin. How to achieve this?
Thanks!
I added some css- to at least make the titles and dates appear but from what I can tell your css minify program is causing the issue (well that combined with eventon)
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
They are a yearly subscription so judging from the screenshot May 12th 2020 was when your subscription ended.
add this to the calendar shortcode
eventtop_style=”0″
so you have bought eventon from codecanyon
we don’t have a record of you purchasing the addons with the email address used on this helpdesk so you would only have an account there if you had purchased an addon