Archives: Replies

Ashan,

When an event is deleted permanently, Related Events show 1970 as it’s Date/Time:

https://dev2.myeventon.com/events/test-24/

Also when an event is passed, should it be hidden from Related Events?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

You can use Tile Design the same way you use it with Main Calendar shortcode. Like this:

[add_eventon_list number_of_months=”12″ tiles=”yes” tile_bg=”1″ tile_style=”1″ hide_empty_months=”yes”]

Hello,

Would you mind sending us the order ID for this addon purchase from myeventon.com, because we do not see this addon as purchased using your email address in our system. Thank you!

Hello Jacy, this event also links to 404 page. https://meizelf.staging.tempurl.host/events/soccerstars-oosterheem/

Is it ok if I create or change the events in staging site so we can replicate this issue?

Hello friend, we are actively working to get this resolved. Much appreciate your patience! We are in communications with patchstack to get the detailed report to get it resolved.

Hello Chris terribly sorry about the delay in processing those refunds, I have gone ahead and refunded for 3 addons and their subscription is cancelled now. 

Glad to hear you are keeping the eventON. Perhaps you may decide to step things up with an addon or two in the future 🙂 We are constantly working on fixing the known issues and improving our addons base.

Cheers and wish you a splendid day!

Thank you Adam for letting us know of this. We will get the calendar not loading issue when not logged into your website resolve in the next version which we should be able to get it out soon.

Hello K, thank you for sharing your finding with us! We can see where the issue is coming from and will get this resolved and get an update out soon as we can !

Thank you Roberto and we are chatting with patchstack to get this resolved as well 🙂