Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

More info – just had two friends browsing the site. They are in another country than me, but have same problems!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header). You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.ajde_evcal_calendar.boxy.boxstyle1 #evcal_list .eventon_list_event .desc_trig { background: none !important; }

I also went to EventON > Appearance > EventTop Syles > set EventTop All Text Color for only colorful and image backgrounds to black color.

The shortcode on this page should look like this:

https://griebel.dd-c.com/test/

Thank you for your reply. I activated debug and got this PHP Errors: https://berufsbildungswerk-volmarstein.de/start/leben-im-bbw/fuer-das-leibliche-wohl/

CodeCanyon handles refunds, so please take a look at

https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund

Another observation.

If I am logged into back-end in one tab, and browse the website in another tab using Chrome – then I have no problems at all!

Can I cancel the service and get a refund? Obviously that license hasn’t been used for many years.

OK – I have a bit of more information….well more an observation.

Have a look at the two attached images.

The one where you can see the events is from Firefox, the other from Chrome.

But have a look at the design on the page. Not the events, but the site in general – all the design lines are missing from Chrome.

So far I haven’t had any problems with Firefox and Opera!

This is getting really weird!

I am using Chrome and Edge as browsers on my Windows PC.

I have just installed Opera and Firefox to test with them as well.

I have changed the settings as you suggested and got the same result!

Now don’t get me wrong. Sometimes I can get it to work. If I keep refreshing the page, at some point it will work. But if I then browse other parts of the site and go back to events – then it’s the same problem!

That message I sent you from debug – does that mean anything to you?