Reply to: tickets(390507)

Hello,

I cannot access /wp-admin. Could you allow us?

Please also make sure to check this guide on how to enable WPML compatibility with EventON:

https://docs.myeventon.com/documentations/wpml-eventon-front-end/

Reply to: tickets(390199)

Your event still uses the same shortcode that doesn’t work, while it should be using this Gutenberg element:

Could you try replacing it the same way I did in my other event?

Reply to: tickets(390199)

Hello, thanks for looking into this. I tried the embed code for this event: https://t.somptingvillagemorris.org.uk/events/summer-solstice-2025/but it still won’t load the video. I also corrected the shortcode to single quotes. and checked the advances settings. 

Kind regards, Rob

Reply to: tickets(390507)

These images might help to show what is happening(one from the visual builder editor and one from the page on the frontend):


Reply to: tickets(382036)

When you add a shortcode, please make sure to add parameters divided by space and not “new line”:

Please take a look at

https://wp.ihoctest.com/wp-admin/post.php?post=7468&action=edit

Events are visible now:

Reply to: tickets(390478)

Hello,

There is an issue with the current image uploading functionality for non logged-in users. We are working on the issue and an update will be available ASAP.

Reply to: tickets(390477)

Hello,

There is an issue with the current image uploading functionality for non logged-in users. We are working on the issue and an update will be available ASAP.

Reply to: tickets(390272)

Please also note that we have limitations in providing customization support due to CodeCanyon’s support policy.