Archives: Replies

Sorry for the delay. Anyways you can provide us access to see the sandbox website? it is needing login to see white sections issue.

Please follow these instructions to assign the user to an event, so those events will show in the frontend Event Manager for that user.

https://docs.myeventon.com/faq/how-to-show-assigned-events-in-event-manager/

If I change the shortcode to display fewer events, I can get July to load, but not August. What has changed that makes it so I can’t show all events for a month? Please advise. I’ve updated the plugin and have gone through the process of setting up the recurring payment for the latest version, so I would like some assistance with this.

Hello Juozas, i have gone ahead and created the order for your client with eventON license access. They should be able to login to their myeventon account and download the eventON full with a new license. EventON has been removed from your account. 

I get this error when I enable debugging on the site:   Parse error: syntax error, unexpected ’=>’ (T_DOUBLE_ARROW) in /www/wp-content/plugins/eventON/includes/admin/settings/class-settings-designer.php on line 262

Thank you for the message we have gone ahead and refunded you for the order and the subcription is also cancelled. Please do let us know if you have any other questions. 

I’ve also tried just using this simple shortcode:   [add_eventon]

Even with that shortcode, the ”next” buttons don’t work.

Please make sure to manually clear your browser cache.

It is not fixed.

Hi Artem, please try the following FTP credentials:

Host: ftp.stackcp.regenttheatre.com
Username: eventonfix@regenttheatre.com
Password: czj7qmf6de
Port: 21

If your FTP client asks for encryption, please use:
”Require explicit FTP over TLS” (FTPS)

The account is unlocked and restricted to the website’s public_html directory.