Archives: Replies

Hi there,

Can somebode please respond to this? We want to use the plugin on the productionwebsite but we cannot at this moment because we don’t know what was changed.

Or can you tell us when veriosn 4.9.9 will be released?

Many thanks!

thanks Artem thats fixed it

Date-Picker: I´ve found a date-picker-plugin, now it looks good.

Other Problems now – please check:

Eventon 4.9.8.

1. Month arrows: I have the following shortcode [add_eventon jumper=”yes” bottom_nav=”yes” search=”yes” filter_clear=”yes” show_et_ft_img=”yes” view_switcher=”no” ics=”yes”] Month arrows and jump to month only work for logged-in users. https://www.goeticket.de/veranstaltungen/

2. The event popup does not open (e.g., from “Events by this organizer” or “Events at this location”).

3. The font color cannot be changed for canceled events (it is gray). https://www.goeticket.de/veranstaltungen/

4. Export to Google Calendar: The description (content) is not transferred, only the header. (Old problem)

Tickets and Variations  1.1.11:

1. The total price is displayed incorrectly, e.g., for €13.20, only €13.00 is displayed.

I switch back now to 4.9.7.

 If i click on one element i need many time to open it.

Could you elaborate more?

You unable to open the event itself by clicking on it:

Or are you referring to?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

I installed Classic Editor and then added the content from your page on our test site:

https://dev2.myeventon.com/events/test-23/

As you can see the video is loaded and visible.

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Please try disabling plugins except EventON + Classic Editor also switch the theme.

Hello,

Could you send us a screenshot of wp-admin > Settings page?

It seems that the date format is causing this.

Are you ever going to fix it? My site es blocked again because of you vulnerability issue!

depends on how you set up the original event and end times and possibly the timezone 

Please send us wp-admin access to your site as a private message and we can edit the event and see if you have set it up right