Archives: Replies

Hello,

1. Event Map doesn’t have such option available, only Main Calendar and Event Lists have. You can find it in Shortcode Generator.

Please also try Troubleshooting Mode from 2.

2. Could you try Troubleshooting Mode:

https://2fluegel.de/wp-admin/site-health.php?tab=troubleshoot

Please enable it and then check if the same issue reappears when no plugins are enabled + default WordPress theme.

Hello,

Please take a look at CSV Import:

https://www.myeventon.com/addons/csv-event-importer/

It allows you to import events with assigned locations. But unassigned locations will no be imported.

Try on https://dev.myeventon.com/wp-admin/

About WP All Export Pro. Did you check this guide on how to export posts with taxonomies:

https://www.wpallimport.com/documentation/export-posts-with-their-taxonomies/#:~:text=To%20export%20your%20WordPress%20data,tags%20attached%20to%20your%20posts.

EventON’s location taxonomy is event_location.

Please take a look at “Get Event’s Terms“:

https://docs.myeventon.com/documentations/taxonomies-eventon/

So each event has one event location attached to it you can access by using event_id and ‘event_location’.

hello Ashan,

this ticket is no open longer than one month.

could we please get more engagement in the ticket so that the issue can be fixed soon?

 

greetings

Rudi

Hello,

We don’t do custom customizations, I am afraid. Please find a freelance developer who has experience in WordPress plugins.

1. Could you elaborate more? Maybe this add-on can help:

https://www.myeventon.com/addons/action-user/

2. Checkout and Order Complete pages are handled by WooCommerce itself, so please check it’s functionality:

https://woocommerce.com/posts/customize-woocommerce-checkout/

3. Each Event has full statistics on how many tickets are sold. You can find this by going to Edit Event > Tickets > Sales Insight.

For overall site statistics, please go to WooCommerce > Reports.

Hello,

We don’t have any access to accounts on CodeCanyon. Please contact them directly to fix the issue.

Closed as duplicate.

Reviews and Schedule views on my side are working completely fine:

Could you send us screenshots from your side?

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

Still cannot access the website. IP: 37.11.239.139

Also files cannot be attached. Please upload it somewhere and send us a link.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.