Reply to: tickets(385530)

Thank you, but we still need help.

I am not able to edit the organizer to remove the word “test”. I only see the screen you showed when creating a new organizer.  I don’t see how to edit an organizer.

Also, we are still not able to to direct to an external link. Under “User Interaction for event”, when I select that option, there is no place to put in an external link.

The redirect is working from the view event part in wordpress because we have “page link to”, but it is not working from the external site that people see our events from. (wfcn.org/events). From there, we’d like when they click the youth mental first aid for it to redirect instead of slide down card.

Lastly, it keeps resetting the event date and times (to today’s date & time) between and won’t let us choose a different time zone (to select PST).

Thanks

 

 

Reply to: tickets(313206)

Thank you for letting me know.  I tested, and all seemed to work well — ordered completed, QR codes were generated, all emails were sent — BUT when I was redirected to the order complete pages, I received an error:
https://warehouse410evv.com/ticket-details?order_id=10006  “Oops! That page can’t be found.  It looks like nothing was found at this location. Maybe try searching?”

When I changed my Cart & Checkout pages back to the shortcode, my order complete pages showed my order information:
https://warehouse410evv.com/checkout/order-received/10035/?key=wc_order_2dsmaexsz9bzY

You’ll noticed the URLs are different.  Is this a known issue?

You can test doing a transaction with the Cart & Checkout Blocks for this event, which tickets are free:
https://warehouse410evv.com/events/qr-testing-event/

Reply to: tickets(385656)

Because I’ve reinstalled the plugin, the reviewer plugin doesn’t work again. Will there be a fix rolled out for this rather than changing the code on my site?

 

 

Reply to: tickets(384437)

Hi Team,

Thanks very much for all the follow-up on this issue, I really appreciate it!

Everything appears to be working for me on the DEV site, waiting for client confirmation to push changes LIVE.

Reply to: tickets(385656)

I can’t find a plugin that’s any better than you’re so if it’s ok I’d like to cancel the refund request and keep what I’ve bought. Hopefully we can resolve any issues :). Sorry for the hassle!

Reply to: tickets(386142)

That looks good, thank you. How about being able to change the font size within the Event Details? H2, H3, H4, etc, none of those are taking effect.

Reply to: tickets(386281)

login info

page:https://events.ebarrelracing.com/events-login/

username: ben@ebarrelracing.com

password: *Flashie*75

Reply to: tickets(376551)

oh wow perfect I will check on this Ashan thank you guys for fixing this.

I have one question though as it seems I can’t find it last time. Even though our event for example will be on June 30th but I will stop selling the tickets on June 15th. Is it possible or is there a setting that I missed?