Reply to: tickets(387382)

The error:

PHP Fatal error:  Uncaught Error: Call to undefined function is_user_logged_in() in /www/htdocs/w00aca38/wp-content/plugins/wp-fastest-cache/inc/cache.php:823

Stack trace:

#0 [internal function]: WpFastestCacheCreateCache->callback(‘<!DOCTYPE html …’, 9)

#1 /www/htdocs/w00aca38/wp-includes/functions.php(5471): ob_end_flush()

#2 /www/htdocs/w00aca38/wp-includes/class-wp-hook.php(324): wp_ob_end_flush_all(”)

#3 /www/htdocs/w00aca38/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)

#4 /www/htdocs/w00aca38/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#5 /www/htdocs/w00aca38/wp-includes/load.php(1304): do_action(‘shutdown’)

#6 [internal function]: shutdown_action_hook()

#7 {main}

  thrown in /www/htdocs/w00aca38/wp-content/plugins/wp-fastest-cache/inc/cache.php on line 823

I tried to import the file without the cache plugin, but still the same issue.

Could you please try the instructions mentioned in this documentation?

Reply to: tickets(387428)

This whole ticket is private.

I created this test event:

https://www.networkmyclub.co.uk/events/test/

Made a test purchase and received these emails with correct time:

Which event can we test to see the issue?

Also try my event as well.

Reply to: tickets(388170)

EventON 4.9.7: https://dev2.myeventon.com/surl/CC3c3vVLiBCq

Please downgrade while we are working on the issue.

Reply to: tickets(388377)

You can hide it by going to EventON > Single Events > disable Show month, year header on single event header.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(388268)

Just to let you know, everything works on our test site:

https://dev2.myeventon.com/events/virtual/

Can I have access to Plugins, so I can install “Health Check & Troubleshooting” plugin?

Reply to: tickets(388054)

This whole ticket was private from the start.

The icon is visible on my side:

Could you try sending us a link to the event from your screenshot?