The error:
PHP Fatal error: Uncaught Error: Call to undefined function is_user_logged_in() in /www/htdocs/w00aca38/wp-content/plugins/wp-fastest-cache/inc/cache.php:823
Stack trace:
#0 [internal function]: WpFastestCacheCreateCache->callback(‘<!DOCTYPE html …’, 9)
#1 /www/htdocs/w00aca38/wp-includes/functions.php(5471): ob_end_flush()
#2 /www/htdocs/w00aca38/wp-includes/class-wp-hook.php(324): wp_ob_end_flush_all(”)
#3 /www/htdocs/w00aca38/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#4 /www/htdocs/w00aca38/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#5 /www/htdocs/w00aca38/wp-includes/load.php(1304): do_action(‘shutdown’)
#6 [internal function]: shutdown_action_hook()
#7 {main}
thrown in /www/htdocs/w00aca38/wp-content/plugins/wp-fastest-cache/inc/cache.php on line 823
I tried to import the file without the cache plugin, but still the same issue.
Could you please try the instructions mentioned in this documentation?
This whole ticket is private.
I created this test event:
https://www.networkmyclub.co.uk/events/test/
Made a test purchase and received these emails with correct time:


Which event can we test to see the issue?
Also try my event as well.
EventON 4.9.7: https://dev2.myeventon.com/surl/CC3c3vVLiBCq
Please downgrade while we are working on the issue.
Ashan,
Could you check:
Reply to: 388430
The same on dev2:
https://dev2.myeventon.com/events/repeating-6/
You can hide it by going to EventON > Single Events > disable Show month, year header on single event header.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Just to let you know, everything works on our test site:
https://dev2.myeventon.com/events/virtual/
Can I have access to Plugins, so I can install “Health Check & Troubleshooting” plugin?
It seems that it started working:
Could you check?
This whole ticket was private from the start.
The icon is visible on my side:

Could you try sending us a link to the event from your screenshot?