Archives: Replies

Hello, Thank you, this is a solution. However I really would like this website to be able to accept ICS imports so the club can modify events from the google calendar.  We often need to change the date / cancel and add ticket links sometime after posting. I also would love to have an option not to show the end date in brackets when an event goes past midnight. I have submitted this as a feature request.

Kind regards,

Rob

Dear EventON Support Team,

Since my website stopped working after your attempted updates—and I received no response—I had no choice but to restore it to an earlier version so we could continue selling tickets for the weekend.

I’ve also deleted the FTP access I provided, which was initially used but later inexplicably reported as non-functional.

Please let me know if you are still able to provide the support I paid for, when it can be done, and whether you are able to maintain clear communication moving forward. If not, I kindly request a refund for the support and plugin update services, as I will need to explore other solutions that reliably meet my needs.

Please note that I have already contacted Envato regarding this situation.

Best regards,
Raquel Escobar

I have tested it – now all occurrences disappeared

Hi Artem,

thx a lot. yes we have a custom page for better management.

You added a nonce to the url, now its working again, thx

It didn’t fix it. Can you sort the refund please I’m sorry but im going to uninstall I’ve tried and it’s taking too long, and I don’t feel the plugins are stable.

Hi Ashan,

Nice thank you. Yes sure. I created a new admin account for you.

username: ashansupport
password: SNHo^D0x#bV2Y%b2hQEP9EhE

Thanks,

Can you please try again?

I can recreate in a different browser or in a private window. Here are the console errors.

Also, we may be blocking your IP. Please provide and I’ll confirm.

I’ve really tried to be patient with these plugins and I know you’re busy but I’m getting concerned about using it. I just went on my site there and comments where showing again on event pages until I saved an event and they disappeared.

I also think it’s putting load on my site and there’s only about 5 events so I’m scared to have tens and hundreds of events which is the plan.

I have appreciated all your help and support and I didn’t want to go down this route but could I please have a refund for the addons I’ve purchased only and I’ll just leave using event on. I just don’t feel that it’s stable yet but wish you luck for the future.

I can access all the FTP’s I’ve been sending you without a problem. Send me photos of the errors. I just cannot believe it.

“Purge Cache” button is still available:

Could you make sure that all cache functionality is disabled?