Reply to: tickets(387821)

Hello,

Thank you for your reply.

Here are the correct login credentials for wp-admin access:

https://neurotunes.com/wp-admin/

Username: eventon@neurotunes.com
OR
Username: eventon
Password: vs4IIT#yGWl0MdpQppq9Q)RZ

Please let me know once you’ve been able to log in or if you encounter any further issues.

Thank you for your support!

Reply to: tickets(387709)

Thx, much better, at least for may.

Now in june the same problem again. it shows may occurences.

Are custom repeats with the single dates work better?

Reply to: tickets(386659)

Hi Ashan,

Apologies for the lengthy delay, I got distracted with another project while I was waiting for the update to EventOn and completely forgot to reply.

In regards to your last reply… When you create customised repeating events, but don’t customise things like the subtitle or colour, despite not being customised, those fields no longer inherit the values of the parent (original) event if you make changes to the parent (original). For example if I make an event with 4 customised locations (i.e. same even but only changing the location in the customiser), if I change the event colour or subtitle of the original it doesn’t change the colour and subtitle of the customised repeating events. I haven’t tested with the event title but I suspect it’s true for that too.

Ideally, when you change anything in the parent that wasn’t customised in repeating events, it should reflect in all repeating events where that field wasn’t customised. This is why I assumed that the customised field was creating new fields (based on the original values) for all of the available customisable fields.

I hope that makes sense.

kind regards,

Glenn

PS: any ETA on when we might the see the updated plugin?

Reply to: tickets(381287)

A checked the log when it happened yesterday but there was nothing there of any interest.

here is the link

thebeatbali.com / httpdocs / wp-content / debug.log

Not sure you can get there though.

Meanwhile, I tried this index plugin again. Did what you suggested. It does open faster but still no events to show in the calendar. They are in the featured events slider though

Here’s the login details for WP if needed

eventonhelp

GTU6jap#&wyu#NiXeQ&)5QF6

 

Reply to: tickets(387667)

We have just released new version 4.9.8 addressing the access control issue. Also 2.4.5 for Lite version for similar issue. 🙂

Reply to: tickets(385470)

Jacy. thank you for that info please allow us sometime. We are bit tied at the moment with a vulnerability issue fix for eventON.

Reply to: tickets(386612)

Ok your website is updated to latest wordpress version 6.8.1. Woocommerce updated to latest version.

There seems to be some sort of an error and we can not fix it because you have changed the FTP access.

We need the updated FTP access to fix what is not working. Please send that quickly.

 

Reply to: tickets(387793)

Hi, thank you for your reply. You see the problem

1. on low third of the page on https://youtopiagroup.com where the page has three colums the right colume is for events wirhe the header „Demnächst“ and also

2. on https://youtopiagroup.com/events/

all displays of events seem to be broken…

thanks, Rainer