i’ll alert ashan – it might just be the helpdesk update- but i can see them all
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Replies for tickets on suppota
Reply to: tickets(383928)
i can see all 43- perhaps theres pagination to get to the next ones-
Reply to: tickets(383711)
The problem has been resolved with the update.
Thank you.
Reply to: tickets(383929)
Reply to: tickets(381287)
Please answer the questions above. Thank you
Reply to: tickets(381287)
I have restored again because my business depends on this website and I can’t sit around waiting for answers from you guys.
Please explain if you changed anything last night that may have caused the website go weird again. You said you changed the PHP memory limit right? Anything else?
The reason I ask is because after restore everything seems to be working ok now. I don’t understand how it can change by itself.
So now I will not update anything. Just see what happens in the next hours
BTW what do these error logs mean? A copied the logs before restoring
[04-Apr-2025 11:13:48 UTC] PHP Deprecated: Creation of dynamic property EVOAP::$assets_path is deprecated in /var/www/vhosts/thebeatbali.com/httpdocs/wp-content/plugins/eventon-api/eventon-api.php on line 65
[04-Apr-2025 11:13:48 UTC] PHP Deprecated: Creation of dynamic property EVO_lists::$assets_path is deprecated in /var/www/vhosts/thebeatbali.com/httpdocs/wp-content/plugins/eventon-lists-items/eventon-lists-items.php on line 75
Reply to: tickets(381688)
i wonder if you are ip address blocking the usa
Reply to: tickets(381688)
Reply to: tickets(381688)
Not that I am aware, but have you tried using FileZilla?
Thats what I use, otherwise give me your IP and I can try getting it whitelisted
Reply to: tickets(381287)
try this. Open https://thebeatbali.com/guestlist-discounts/
Click Mesa Bali
all those eventon links and pages appear within milli seconds.
Why do they appear and the calendar and slider don’t appear on the main pages?
https://thebeatbali.com/ and https://thebeatbali.com/bali-events/
Even when opening normally they take almost a minute to appear. Something is wrong with those plugins, right?