Reply to: tickets(384112)

the payment has to go through the woocomerce checkout- that triggers the connection to the event- if you do one of those fast speedy pays that bypass the checkout then it wont work

Reply to: tickets(381287)

It seems to be ok now but I still haven’t updated elementor pro and eventon. Last time I did that there was a critical error. What can I do?

Meanwhile. As I asked before, check this page with eventon plugin active vs eventon deactivated and tell me how to get that page to open faster. I already have the past events on a separate page.

https://thebeatbali.com/bali-events/

Thanks

Reply to: tickets(384140)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

andcan you let us know the event in question

Reply to: tickets(384111)

you don’t need to pay yearly- thats just to get the latest update but plenty of customers don’t update eventon for several years- if its not broken normally you don’t need to update unless a majpr wordpress version comes out

 but ashan will be on soon to process your refund

Reply to: tickets(384145)

theres an error in the code

show_limit_redir=”mehr laden” 

needs to be a website so it should be something like show_limit_redir=”https://www.yoursite.com/yourpage”

i have removed that and added cal_init_nonajax=”yes and the calendar is loading pretty good now 

Reply to: tickets(383826)

I cancelled my subscription.

I wrote the order number wrong, the correct one is #206924.

 

Thanks

Reply to: tickets(378380)

Okay, I contacted Polylang support about this problem.

For your reference, here is the ticket : https://wordpress.org/support/topic/polylang-eventon-problem-displaying-events/

Reply to: tickets(384111)

Thank you for your reply, my order number is Order #207112. I would like to cancel and get a refund because I didn’t realize it was an annual fee.

 

Thank you