its by passing the section that asks for ticket holders name etc
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Replies for tickets on suppota
Reply to: tickets(384112)
the payment has to go through the woocomerce checkout- that triggers the connection to the event- if you do one of those fast speedy pays that bypass the checkout then it wont work
Reply to: tickets(381287)
It seems to be ok now but I still haven’t updated elementor pro and eventon. Last time I did that there was a critical error. What can I do?
Meanwhile. As I asked before, check this page with eventon plugin active vs eventon deactivated and tell me how to get that page to open faster. I already have the past events on a separate page.
https://thebeatbali.com/bali-events/
Thanks
Reply to: tickets(381131)
Please inform me of the status..
Thank You
Reply to: tickets(384140)
Please send us wp-admin access to your site as a private message for us to further assist your situation.
andcan you let us know the event in question
Reply to: tickets(384111)
you don’t need to pay yearly- thats just to get the latest update but plenty of customers don’t update eventon for several years- if its not broken normally you don’t need to update unless a majpr wordpress version comes out
but ashan will be on soon to process your refund
Reply to: tickets(384145)
theres an error in the code
show_limit_redir=”mehr laden”
needs to be a website so it should be something like show_limit_redir=”https://www.yoursite.com/yourpage”
i have removed that and added cal_init_nonajax=”yes and the calendar is loading pretty good now
Reply to: tickets(383826)
I cancelled my subscription.
I wrote the order number wrong, the correct one is #206924.
Thanks
Reply to: tickets(378380)
Okay, I contacted Polylang support about this problem.
For your reference, here is the ticket : https://wordpress.org/support/topic/polylang-eventon-problem-displaying-events/
Reply to: tickets(384111)
Thank you for your reply, my order number is Order #207112. I would like to cancel and get a refund because I didn’t realize it was an annual fee.
Thank you