We appreciate your patience a lot!
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Replies for tickets on suppota
Reply to: Can you change the “Type 2” text?
Please go to EventON > Language > EVENT TYPE CATEGORIES > Event Type 1/2.
Reply to: Can you change the “Type 2” text?
Hi Ashish,
Thanks for a quick reply. I would like to be able to change it on the front-end so that people know what it is. For instance, the first type for me either performances or exhibitions and the other filter is location, – both of those are easy to understand. So, I would like it to say “Day of the Week” or something instead of “Event Type 2.” Just makes it seem more classy/understandable.
Thanks!
Reply to: Stop tickets from showing in shop
Hello,
Each EventON’s ticket is hidden in Shop by default so users or search engines can’t see them unless they are provided with a direct link.
Reply to: Event over wrong wording
Please change Event Over in EventON > Language > Tickets/RSVP > Event Over.
Reply to: Please completely delete my account from https://www.myeventon.com/my-account/
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan (CEO) and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Reply to: Can you change the “Type 2” text?
Hi Rachel,
Where do you want to change it.
If you want to change the shortcode, I am afraid the plugin will not as intended.
Thank You
Reply to: I have tickets available (6 of 12) 16 people have registered, but only 6 have purchased. I cannot sell those other 6
Hey Jeff,
Have you also tried to contact the WooCommerce team? What did they said?
Reply to: Stock being consumed twice in inventory on pending and completion. Issue began on 19th June 2018
Hey,
We appreciate the patience a lot. Keep in mind that it is weekend – so it might take a day or two 🙂
Reply to: Seats 103. Display & E-mail Seat number format
Hi Maxim,
You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.