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Hello Artem,

Thanks for your reply! We see this: 

Thank you for this quick update. But I still have an issue.

When a ticket becomes available, User #1 in waitlist gets an email.

But after 1 hour (as setup in the plugin), User #2 in waitlist doesn’t get a new email.

Also, FYI, there is still a bug here in the popup: 

It stills show ”24 hours” (but in the email, it’s ok).

Thank you for your help!

USER: blnlunganotte

PWD: Bln30092005bln

THANK YOU

Text wrapping now resolved but not now able to colour individual events. 

OK

Ashan,

The customer updated Variations add-on from 0.11 and now all old orders with variations don’t show options:

https://rmt.sandboxpro.de/wp-admin/post.php?post=230521&action=edit

Please take a look at these two orders from the event:

https://rmt.sandboxpro.de/wp-admin/post.php?post=263121&action=edit

https://rmt.sandboxpro.de/wp-admin/post.php?post=250025&action=edit

As you can see it has the same variation, but different prices:

Is it possible to fix this?

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Could you try manually clearing your browser cache?

I just checked it and it’s working on my side:

Hello,

Please take a look at 8. Refund Policy:

https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

8.1 Eligibility conditions for a refund request:

You are within the first 30 days of the original purchase of the plugin.

We cannot grant refunds after the first 30 days of the original purchase.

If you want to use our products on a different website, please deactivate it by going to EventON > Addons & Licenses.

After the deactivation, please disable EventON and addons, delete them and install/activate on your new website.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR EventON > My Account > Downloads. Your review helps us a lot in continuing EventON improvements!