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Replies for tickets on suppota

Reply to: tickets(401771)

Also, the order in question is order #740 // Molly Mech. She order 4 tickets, and we want to refund 2 of the 4 tickets. We also want the 2 tickets to go back into the ”available tickets for sale”. 

Reply to: tickets(401574)

Hi. That’s right, that’s how it was. I had forgotten that. Thank you.

Short hint: Your Help-Link at the myeventon page footer is faulty: http://http//helpdesk.ashanjay.com/

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Reply to: tickets(401661)

No, I just checked and I don’t have a plugin or custom code.
Thank you for your help.

I’ve just added this code to temporarly fix the problem :

add_filter( ’woocommerce_payment_complete_order_status’, ’stripe_forcer_statut_commande’, 10, 2 );

function stripe_forcer_statut_commande( $status, $order_id ) {

    $order = wc_get_order( $order_id );

    // Vérifier que le paiement est Stripe

    if ( $order && $order->get_payment_method() === ’stripe’ ) {

        return ’pending’; // ou ’processing’

    }

    return $status;

}