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Replies for tickets on suppota

Reply to: tickets(388377)

Hi,

Thanks for the quick reply. I’ve made the change and it now shows the correct date but the original month (March 2025) is still displayed at the top of the page. I guess I could hide it with CSS if necessary?

Pete.

Reply to: tickets(388422)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! 

Reply to: tickets(388170)

Hello, have updated Event Lists: Ext add-on as requested. It works when I am logged-on, but not when I check the website as a guest too. I have the same problem with my other website with a different theme. Is it possible to download previous version of EVENTON so I can roll back to that for now?

Reply to: tickets(387428)

Yes, they are the calendar invites that people that purchase tickets receive. This is for EventOn Event Tickets

All my addons are fully up to date.

Reply to: tickets(382999)

28 SEP  ERNTEDANKFEST 2:00 – 2:00

03 OKT  TAG DER DEUT. EINHEIT 2:00 – 2:00

01 NOV  ALLERHEILIGEN 1:00 – 1:00

Reply to: tickets(382999)

you are showing different event I’m not talking about.

next try. please check following events. you can recognize a pattern in the time. All effected event starts at 2:00 till 2:00.

 

28 SEPERNTEDANKFEST 2:00 – 2:00

03 OKTTAG DER DEUT. EINHEIT 2:00 – 2:00

01 NOVALLERHEILIGEN 1:00 – 1:00

Reply to: tickets(388377)

Hello,

Could you try going to EventON > Single Events > enable Load current repeat event by default on single event page?

Reply to: tickets(388375)

Hello,

Could you try EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header?

On my side it shows these two buttons:

If the issue continues, please send us wp-admin access to your site as a private message for us to further assist your situation.